Contact us

FAQ

How can I track my order?

As soon as your order is processed, within a maximum of 3 days, you will receive the tracking number by email.

Are you a brand and want to collaborate with us?

Contact us by email ( lairielboutique@gmail.com ) or through the 'Contact Us' panel above. Remember, it is essential to have the Lairiel ethics and aesthetics.

We can't wait to meet you!

When will I receive my order?

When you place an order and payment is confirmed, we immediately begin preparing your shipment. We aim to complete this process within a maximum of 3 working days, Monday to Saturday.

Shipping Method:

  • Standard shipping : delivery within 4 working days² in addition to the day of acceptance (excluding Saturdays and holidays).
  • Express shipping : delivery within 1 to 4 working days² (for shipments to or from Sicily, Calabria and Sardinia) in addition to the day of acceptance (excluding Saturdays and holidays).

Any delays or problems during delivery are attributable exclusively to the courier.

How much is shipping?

Standard shipping: €2.90

Express shipping: €7.50

Free shipping for orders over €50